Turn an AI assistant on or off
Enable or disable one of the clinic's AI assistants, and check its setup and approval history.
- Who can do this
- Staff with Manage AI Center (owners and managers by default)
- Where in Oben
/automations/agents
Each AI assistant can be switched on or off. A disabled assistant stops running on its trigger.
Steps
- Open Automations, select the AI assistants tab, then Agents.
- Find the assistant in the list, or type its name in the search box and select Search. Each row shows Enabled or Disabled.
- Select the assistant. Its details open on the right: Role, Trigger, Proposes, Autonomy and Model tier.
- Select Disable to turn it off, or Enable to turn it on.
- To see more, select Open agent → for its Configuration and Recent activity.
Good to know
- An assistant that drafts messages to clients says so. Where a ready-made automation sends the same routine message on its own, select Turn it on to use the automation and turn the assistant off.
- Approval history shows how many of its suggestions were decided and how often they were accepted.
- Changing the Model tier and selecting Save tier starts a new approval-history period.
- Turning an assistant on does not skip approval. Its suggestions still go to Approvals.
- Assistants that talk to patients, visitors or leads have their knowledge, behavior and tools set up in Automations → AI assistants → Assistants. Their agent page links there. The full on/off list is here in Agents.