Turn an AI assistant on or off

Enable or disable one of the clinic's AI assistants, and check its setup and approval history.

Who can do this
Staff with Manage AI Center (owners and managers by default)
Where in Oben
/automations/agents

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Each AI assistant can be switched on or off. A disabled assistant stops running on its trigger.

Steps

  1. Open Automations, select the AI assistants tab, then Agents.
  2. Find the assistant in the list, or type its name in the search box and select Search. Each row shows Enabled or Disabled.
  3. Select the assistant. Its details open on the right: Role, Trigger, Proposes, Autonomy and Model tier.
  4. Select Disable to turn it off, or Enable to turn it on.
  5. To see more, select Open agent → for its Configuration and Recent activity.

Good to know

  • An assistant that drafts messages to clients says so. Where a ready-made automation sends the same routine message on its own, select Turn it on to use the automation and turn the assistant off.
  • Approval history shows how many of its suggestions were decided and how often they were accepted.
  • Changing the Model tier and selecting Save tier starts a new approval-history period.
  • Turning an assistant on does not skip approval. Its suggestions still go to Approvals.
  • Assistants that talk to patients, visitors or leads have their knowledge, behavior and tools set up in Automations → AI assistants → Assistants. Their agent page links there. The full on/off list is here in Agents.