Patient portal

What your clients see and how to help them.

• Check how the patient assistant answers and hands off

  Understand what the portal assistant answers by itself and when it sends a question to your care team.

• Choose what patients can do in the portal

  See which areas your patients have in their portal and switch portal modules on or off.

• Help a patient sign in to the portal

  How patients set up and sign in to their portal, and what to do when an invitation link fails.

• Reword the automatic messages patients receive

  Set when visit reminders go out, reword your clinic's visit, message, order, payment, form and portal notices, or put Oben's wording back.