Update your profile photo and notifications

Your photo appears in People and Team Chat. Only you can change it.

Steps

1. Select your name chip at the top right of any page, then choose My profile.
2. Under Profile photo, select Upload photo (or Change photo if you already have one) and choose an image. JPEG, PNG, WebP or HEIC work, at least 256×256 pixels.
3. To take your photo down, select Remove photo.
4. Scroll to Notifications. Under Notifications on this device, select Turn on for this device. If you have not chosen any alert types yet, this also turns on the core ones for you.
5. Under Device alerts and email reminders, turn on the kinds you want, such as Team Chat direct messages, Task assignments or Orders and payment activity. Each one sends an alert to your devices and an email reminder when that work stays unread.
6. Select Save preferences.

Good to know

• Sound for new notifications plays a short chime with the pop-up while the app is open. It applies to this browser only.
• On an iPhone or iPad, add the app to your Home Screen first (in Safari, tap Share, then Add to Home Screen), open it from there and turn alerts on.
• If your browser blocks notifications, turn them on in your browser settings, then select Refresh status.
• Providers also see States you're licensed in. Tick each state and select Save states; prescriptions you sign are checked against this list.
• Clinical providers also see Public profile: what patients and the clinic's assistants may say about you. Fill it in and select Publish. Your email, NPI and license states are never shown.
• Providers who run video visits may also see a waiting room section on this page.
• If the page says device and email alerts are not active for your clinic yet, the bell and in-app pop-ups still work.