Review prescriptions waiting for you

Find drafts, requests and corrections in New Rx, then sign, edit or reject each one.

Who can do this: Staff with access to Prescriptions can view and send instructions; only a provider can sign, edit and sign, or reject
Where in Oben: /prescriptions/new-rx

The New Rx tab collects every prescription that needs a decision: patient requests, prepared drafts, and drafts that need a fix.

Steps

Open Prescriptions and select the New Rx tab.
Use the filters to narrow the list: All, Ready for Rx, AI drafts, Needs review or Needs correction. Each shows a count. Ready for Rx shows the requests that need a prescription; the Order Requests tab lists every open request.
In the Action column, select New Rx to start a prescription for a request, Review to open a draft, or Repair for a draft that needs correction. Select ▾ next to a request for its other choices, such as Open, Close, Filled elsewhere or Reject and refund. Each row shows only what you're allowed to do for it.
On the draft, check the medication details, delivery, Source request and Previous prescriptions.
To approve it as written, select Sign Rx, or Sign & send to also send it to the pharmacy.
To change it first, select Edit, make your changes, then select Edit and Sign (or Sign & send).
To turn it down, select Reject…, type a reason, then select Reject prescription.
To have a draft rewritten instead, type in Instruct the agent and select Send instruction. The draft stays pending.

When nothing is waiting, the tab shows Caught up.
Providers can sign several drafts together from Ready to sign. See Sign several prescriptions at once.
The Order Requests tab uses the same Action button and ▾ choices for each request. A request whose check-in needs a look shows Review check-in, and one still waiting for the client's card or payment shows Open.
Staff who are not providers see a note that provider approval is required.