Send a message in Team Chat

Message a space or a single teammate, mention people, and attach files.

Who can do this: All staff (creating a new space needs the owner or chat management access)
Where in Oben: /team/chat

Team Chat is for messages between staff. Patients never see it.

Steps

Open Team in the menu and select the Chat tab. A red number on the tab shows unread conversations.
Under Conversations, choose a space from Spaces or a person from Direct messages.
To start a new direct message, use New DM and choose Message a teammate….
Type in the message box. Type @ and a name to mention someone, or @all in a space to mention everyone in it.
Use the tools under the box to attach a file, record, or add an emoji.
Press Enter or select Send message. Use Shift+Enter for a new line.

People with chat management access see New space to create a space. Anyone can open Space details; only chat managers who belong to a space can change it.
You can set notifications for one space under Space details → Notifications.
A number next to a conversation counts unread messages; @ and a number counts mentions of you.
Choose which chat notifications reach you in My profile.
The clinic owner chooses which updates post to which spaces in Settings → Team → Notifications, under Team Chat spaces. These posts come from Oben. Open goes to the record only if you are allowed to see it.